Raymond Singleton-McGuire reports on the food; the restaurant leaves something to be desired as does the food, as you will note from other Trip Advisor comments. The layout of the food servers presents confusion when busy. At the end of each section there is a facility for freshly cooked food, which results in several queues forming immediately in front of the self-serving trays making access difficult.
Raymond Singleton-McGuire states; once we had our food and sat down in the restaurant, we ended up waiting forever just to get a drink with our meal. Trying to attract the attention of the waitresses for a second drink is virtually impossible, even when we asked (several times!) the drinks never arrived. Disappointingly, beware, the two occasions we ate in the restaurant our plates were taken away whilst we were still eating! We found eating in the restaurant was extremely uncomfortable due to the lack of air conditioning combined with the extra heat from self-serving units and cooking. You do have an option to eat outside. We returned to the restaurant for the third time in our second week to find the food and service no better than previously experienced. Clearly, this area could benefit from improvement both with management, customer service, food presentation and air conditioning!
Raymond Singleton-McGuire reports; the four a la carte restaurants; French, Mediterranean, Italian and Mexican are well worth a visit which is where we ended up eating most evenings, especially the French restaurant as it has the best food and the coolest air conditioning, with excellent attentive staff (well worth tipping). Although you are only permitted to have two a la carte meals per week, you can obtain a cancellation ticket from the Luna reception between 2.45pm and 3pm each afternoon. A small tip is a worthwhile gesture especially if you would like a further cancellation during your stay.